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🔐 Privacy Policy – Wemavens Ltd

Effective Date: 16th July 2025

Last Updated: 16th July 2025

1. Introduction

Wemavens Ltd (“we”, “our”, or “us”) is committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard it. This Privacy Policy explains how your information is handled when you visit our website or use our digital services.

2. Information We Collect

We may collect the following categories of personal data:

  • Usage Data: IP address, browser type, device information, and website navigation activity

  • Registration Data: Name, email address, phone number, company details

  • Transaction Data: Service purchases, invoices, delivery details, and payment history

  • Communication Data: Enquiries, feedback, contact form submissions, and newsletter subscriptions

3. Purpose of Data Processing

We process personal data to:

  • Operate, maintain, and improve our website and services

  • Deliver digital services such as website development, Odoo implementation, and support

  • Process invoices and manage payments

  • Communicate with clients and provide service updates or marketing (where consent is given)

  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

  • Consent – for marketing communications and optional services

  • Contractual necessity – to deliver agreed services

  • Legal obligation – compliance with tax, accounting, and regulatory requirements

  • Legitimate interests – improving service quality, security, and user experience

5. Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

  • Access and obtain a copy of your personal data

  • Request correction or updates to inaccurate data

  • Withdraw consent at any time

  • Request deletion or restriction of processing

  • Lodge a complaint with the Office of the Data Protection Commissioner (ODPC)

6. Data Sharing

We may share personal data with:

  • Trusted service providers (e.g. hosting providers, payment processors, analytics tools)

  • Regulatory or legal authorities where required by law

All third parties are required to comply with applicable data protection standards.

7. Data Retention

We retain personal data only for as long as necessary:

  • Transactional and financial records: Up to 7 years (legal and accounting purposes)

  • Marketing data: Until consent is withdrawn

  • User accounts: Until deactivated or after 2 years of inactivity

8. Data Security

We implement appropriate technical and organizational measures, including:

  • SSL encryption

  • Secure servers and firewalls

  • Role-based access control

  • Regular system monitoring and audits

9. Cross-Border Data Transfers

Where data is transferred outside Kenya, we ensure appropriate safeguards are in place to maintain compliance with applicable data protection laws.

10. Children’s Data

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors without parental or guardian consent.

11. Cookies & Tracking

We use cookies and tracking technologies to enhance user experience and analytics. Please refer to our Cookie Policy for details on cookie usage and management.

12. Third-Party Links

Our website may contain links to third-party websites. Wemavens Ltd is not responsible for the privacy practices or content of external sites.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

14. Contact Us

For privacy-related enquiries, please contact:

Email: wemavenske@gmail.com

Phone: +254 799501602